Return Policy

Onetouchbook Return Policy

Thank you for shopping at Onetouchbook! We aim to provide you with a satisfying shopping experience. Please review our return policy below:

Return Period: You have 2 days from the date of delivery to request a return for eligible items purchased from Onetouchbook.

Eligibility Criteria: To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

Non-returnable Items: Certain types of items cannot be returned, including:

• Items that have been damaged or altered after delivery.
• Digital items or downloadable products.
• Items marked as final sale.

Return Process: If you wish to return an item, please follow these steps:

1. Contact our customer service team within 2 days of receiving your order to initiate the return process.
2. Provide your order number, details of the item(s) you wish to return, and reason for the return.
3. Our customer service team will guide you on how to return the item(s).

Return Shipping: Return shipping costs are the responsibility of the customer, except in cases where the return is due to an error on our part (e.g., wrong item shipped, defective item).

Refund Processing: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return is approved, a refund will be processed to your original method of payment within  6-7 Working days.

Contact Us: If you have any questions about our return policy, please contact our customer service team [Call us at - +917488168027

E-mail ID - info@onetouchbook.com].

Policy Updates: Onetouchbook reserves the right to update or modify this return policy at any time without prior notice.

By shopping at Onetouchbook, you agree to comply with our return policy as stated above. Thank you for choosing Onetouchbook for your book-buying needs